NDIS & Funding

Your funding, ready to use.

Whether you’re ordering for yourself or on behalf of someone else, the process is the same — and we keep it straightforward.

If you have NDIS or Home Care Package funding, using it with SteadWell is genuinely easy. Work out how your plan is managed — and follow the path below.

What’s covered

Which products are covered?

Most of what you’ll find at SteadWell falls under NDIS Consumables — this includes walkers, rollators, shower chairs, toilet safety frames, raised toilet seats, and many daily living aids.

Support Category 03 — Low Cost AT

If you’d like to check whether a specific product is covered under your plan before ordering, just ask — we’re happy to work through it with you.

How it works

Choose your funding path

Self-managed

You’re in control of your funding.

You manage your own plan, so the process is simple.

  1. 1
    Add your items to the cart. You’ll see a box labelled “Using NDIS funding?” — enter your NDIS Participant Number there. No special payment option needed.
  2. 2
    A fully compliant tax invoice arrives automatically with your order confirmation email.
  3. 3
    Submit it to the NDIS portal yourself, whenever suits you.

No extra steps. No forms. No chasing.

Plan-managed

We invoice your plan manager directly.

One thing to do before you checkout. Everything else is handled for you.

  1. 1
    Add your items to the cart. You’ll see a box labelled “Using NDIS funding?” — enter your NDIS Participant Number and your plan manager’s email address there.
  2. 2
    Checkout as normal. No special payment option needed.
  3. 3
    We send a compliant NDIS invoice directly to your plan manager — with the support category, line item, and GST status included. You don’t need to forward anything or follow up.

If your plan manager has a question about the invoice, they can reach us at hello@livesteadwell.com.au and we’ll respond within one business day.

Home Care Package

We work with your care coordinator.

SteadWell accepts Home Care Package funding. Your care coordinator or case manager can place an order on your behalf — we’ll issue an invoice with everything they need to process it through your package.

  1. 1
    Browse and identify what you need, then pass the details to your coordinator.
  2. 2
    Or contact us first — we can put together a quote or recommendation to make the conversation with your coordinator easier.

Invoices

Need an NDIS‑compliant invoice?

Your invoice is generated automatically with every order — so most of the time there’s nothing to request.

If you need a quote before ordering, a revised invoice, or a copy reissued, email us at hello@livesteadwell.com.au with your order number, NDIS number, and your plan manager’s email address. We’ll have it back to you promptly.

A note if you’re agency-managed

We’re not yet set up to process agency-managed NDIS orders — but we’re working toward it. If you’re self-managed or plan-managed, you can order today. If you’re agency-managed and would like to be notified when this changes, drop us a note and we’ll keep you in the loop.

Not sure which path fits your situation?

Just ask — we’ll work it out together.

hello@livesteadwell.com.au →